Pioneer Loan and Jewelry - Frequently Asked Pawn Shop Questions
What is a pawn loan:
Basically a pawn loan is a collateral loan where an item of value is left with the pawnbroker in exchange for cash.
How is the loan amount determined:
The client brings in an item and the pawnbroker determines how much to loan based various factors, including:
- The amount the client wishes to borrow
- the condition of the item.
- the current resale value.
- The potential for reselling the item should the client default on the loan
- And in a few cases the decision is based on the legality of owning/selling the item.
Can you give me a quote on my item over the telephone:
Unfortunately we cannot provide more than a ballpark figure over the telephone because all items must be inspected and tested by one of our pawnbrokers to determine condition and value.
How do you test the items:
Electronics and tools are visualy inspected then plugged in and tested for function.
Gold is tested with acid
and diamonds are tested with a loop and then electronic testers.
Our price is based on the current price of the metal which fluctuates continually.
Keep in mind that very few items are pure gold, platinum, silver etc. and many items are plated or improperly stamped.
How many loans can I have open at the same time:
You can have as many loans open as you feel comfortable with.
How are Pawn Shops regulated:
In the case of the State of Nevada the regulations include the length of the loan, the interest rate and the reporting of transactions to law enforcement.
Is my collateral secure while in pawn:
Yes. We have a vault and state of the art alarm system. All items are insured.
Do you share my personal information:
No. All transactions are confidential. We share only information as mandated by law. We do not share your information with any private parties.
Can someone else pick up my loan:
No. You are the only person who can pick up the loan unless you give somebody a notarized letter authorizing them to pick up the loan on your behalf.
If something is stolen from my home what should I do:
--File a police report immediately.--
Calling of emailing all the pawn shops in the state is a waste of time because the law states that we are not allowed to discuss pawn transactions with anyone, including family members, except with the person that pawned the item or with law enforcement.
Having said that; all transactions by any "pawn shop" or "buy and sell" in Clark County, Nevada are reported to LVMPD's Pawn Detail every day.
-- Once you have filed a stolen property report you need to be patient, there are thousands of transactions taking place everyday in Clark County alone so the process does take time.
Pioneer Loan and Jewelry
520 N. Eastern Ave.
Las Vegas, NV 89101
Office hours are from 9am to 8:00pm Monday through Saturday
and 10am to 5pm Sundays
Phone: (702) 384-2970 or (800)-943-1100
FAX: (702) 384-2465
